BeforeMYOB Advanced and Pronto Xi are widely used by mid-market Australian businesses, but neither has a maintained, fully functional Shopify connector in the App Store. The available third-party connectors are generic and often fail on edge cases specific to Australian tax handling (GST), Australian customer account structures, or the specific version of MYOB or Pronto the merchant is running. A custom integration using Shopify's Admin API for order, inventory, and customer data sync, combined with the ERP's own API or data export format, provides a reliable bi-directional data connection that a generic connector cannot deliver.
AfterERP sync runs without manual intervention. Orders placed on Shopify appear in MYOB or Pronto Xi automatically. Inventory changes in the ERP update Shopify stock levels without a spreadsheet import. Customer records stay consistent across both systems.
BeforeAustralian retail customers increasingly expect to reserve a specific pickup time when buying online for in-store collection. Shopify has no built-in click-and-collect slot booking system, and available apps offer basic click-and-collect toggles without timed slot management, store inventory availability checks, or calendar-based slot allocation. A custom app that integrates with the merchant's store inventory by location, presents available pickup time slots at checkout, and blocks slots once capacity is reached requires custom development using Shopify's Delivery Customisation API and a backend slot management system.
AfterClick-and-collect works as buyers expect. Customers choose a pickup time at checkout. Slots fill up automatically. Your store team sees confirmed bookings for each time slot with order details. No phone calls to confirm collection times.
BeforeAustralian trade brands selling to architects, builders, interior designers, or retail resellers need pricing rules that go beyond what standard Shopify wholesale apps offer. Volume tier pricing by SKU, category-level discount structures, account-specific price lists, and minimum order rules by product category require Shopify Functions-based custom pricing logic. Shopify Functions runs at the checkout level and can apply complex pricing transformations that no app-based discount stack can replicate without performance overhead or rule conflicts.
AfterTrade customers see their correct pricing. B2B account holders see their tier pricing, their minimum order requirements, and their account-specific terms when they log in and shop. Pricing rules apply at checkout without overrides or manual adjustments from your sales team.
BeforeAustralian merchants using Shopify POS for in-store sales and a loyalty programme for online customers find that loyalty points earned in-store do not automatically flow to the customer's loyalty account. Standard loyalty apps integrate with Shopify's online checkout but do not have working POS extensions that trigger point earning at the physical point of sale. A custom Shopify POS app extension that hooks into the POS sale event, calls the loyalty programme's API, and awards points at the time of in-store purchase requires custom development.
AfterLoyalty points earn in-store without staff intervention. A customer who earns points in-store at your Melbourne or Sydney location sees those points reflected in their loyalty account immediately after the sale. Your loyalty programme works as a single programme across online and in-store channels.