The website leads with the firm's story before the client's problem
A homepage that opens with "Established in 1987, our firm has built a reputation for excellence across a broad range of practice areas" is answering a question the client did not ask. The client who just searched "employment lawyer Sydney unfair dismissal" wants to know, immediately, that you handle unfair dismissal matters in Sydney and that you are worth contacting. Firm history is context. It is not a hook.