01
Discovery and Brief
We start with a structured intake covering your treatment mix, patient demographic, health fund partnerships, booking workflow, and local search landscape. The brief defines the sitemap, treatment page priorities, compliance requirements, and conversion goals before design begins.
02
Sitemap and Information Architecture
We map every page with a defined purpose and a clear path to booking: homepage, treatment pages, about, team, patient information, health fund and financing pages, and location pages where relevant.
03
Wireframes
We wireframe key page types before applying design. This is where you review the content structure, booking flow, and treatment page layout while changes are still low-cost to make.
04
Design
We design a site that communicates clinical professionalism and patient-centred care without relying on stock photography. Every design is built mobile-first, reflecting how Australian dental patients search.
05
Build
We build on a platform suited to your practice scale and your team's capacity to maintain content. The build includes fast load times, accessible colour contrast, WCAG 2.1 compliance, and a CMS your reception team can update without developer involvement.
06
Treatment Pages
Each treatment gets its own page: what it involves, who it suits, what results look like (presented in compliance with AHPRA advertising guidelines), typical cost range where AHPRA permits, and a direct booking call to action. Treatment content is reviewed with your clinical team before publication.
07
Online Booking Integration, Health Fund Display, Patient Review Integration, Local SEO Structure, and Analytics
We integrate your preferred booking platform (Dental4Windows, Exact, Nookal, or HotDoc depending on your setup), display your health fund partnerships including HCF, Medibank, and smile.com.au membership prominently, surface your Google rating and patient reviews above the fold, build suburb and city-level SEO structure, and connect Google Analytics and Search Console at launch.