CRM deal value not reconciled with Xero invoiced revenue
Australian businesses close deals in HubSpot and invoice in Xero with no automatic reconciliation between the two. The result is two different revenue numbers: the CRM reports deals closed at their deal value, and Xero reports revenue at the invoiced amount, which may reflect a different scope, a revised quote, or payment terms that split the invoice across multiple months. Deals appear closed in HubSpot before any invoice is raised. Invoices appear in Xero from deals that were never recorded in the CRM. The business owner has two revenue figures that do not match and no automated process to identify the discrepancy.