01
Offer Clarity Testing
We test the primary offer framing across the three most relevant options for your business type: in Australian markets this typically means free quote vs. free 30-minute strategy call vs. a guide or resource download as a first step. We write distinct copy for each variant — not just the button label, but the surrounding framing that sets the expectation for what the user gets, what they give, and what happens next. We track conversion rate, lead-to-meeting rate, and lead quality score for each variant simultaneously.
02
Form Field Logic Testing
We audit every field in your current form. For home services, we test whether adding address increases or decreases qualified lead rate. We test whether adding a job type dropdown improves lead quality enough to justify the additional friction. For professional services and B2B, we test whether adding a budget range or timeline field changes the quality distribution of submissions and by how much. Every field decision is made against evidence, not intuition. The output is a field-by-field decision log that explains the reasoning behind the final form configuration.
03
Booking Flow Testing
We test the mechanism by which the prospect initiates contact: form submission vs. phone call CTA vs. calendar booking link vs. a hybrid approach where form completion triggers an immediate calendar link on the thank-you page. We track not just the initial conversion rate but the downstream rate — what percentage of each channel's leads result in a meeting, and what percentage close. The best booking flow is the one that produces the best combination of these metrics, not just the highest initial submission rate.
04
Lead Intent Qualification Testing
We test whether a qualification question inside the form — budget range, timeline, property type for home services, company size for B2B — increases or decreases both conversion rate and lead quality. The aim is to find the qualification configuration that improves the ratio of high-quality leads to total submissions, even if total submission volume decreases slightly. In Australian markets, where cost per click is high, a smaller number of higher-quality leads at the same budget typically produces better business outcomes than a higher volume of mixed-quality leads.
05
Follow-Up Sequence Testing
We test the thank-you page content, the immediate post-submission confirmation (email, SMS, or both), and the first-contact timing. We measure show rate for booked calls or consultations, and the quality of the initial conversation as reported by your sales or intake team. In Australian professional services and home services contexts, response speed and message specificity are both significant variables — we test them explicitly.