Untested Offer Framing at the Highest-Leverage Layer
For SaaS businesses, the free trial vs. demo debate is almost always resolved by opinion rather than data — the team defaults to whichever they believe in more, or whichever they can implement more easily. The actual performance of each offer for a specific ICP, at a specific price point, with a specific activation path, is almost never measured in a controlled way. For B2B services, the offer is often not clearly defined at all — the landing page invites people to "learn more" or "get in touch" without specifying what they will get, what they give, and what happens next. These are both testable. Both are costing money every day they go untested.