01
Discovery and Brief
We start with a structured intake covering your treatment mix, patient demographic, insurance participation (PPO, HMO, Delta Dental, Cigna, Aetna, and others), booking workflow, and local competitive landscape. The brief defines the sitemap, treatment page priorities, and conversion goals before any design begins.
02
Sitemap and Information Architecture
We map every page with a defined purpose and a clear path to booking: homepage, treatment pages, about, team, patient resources, insurance and financing pages, and location pages for multi-site practices.
03
Wireframes
We wireframe key page types before applying visual design. Insurance integration placement, Google Reviews positioning, and the booking call to action hierarchy are all resolved at the wireframe stage before design locks them in.
04
Design
We design a visual identity that communicates clinical trust and patient comfort without generic stock photography. The design works across desktop and mobile, with mobile given priority given how American dental patients search.
05
Build
We build on a platform suited to your practice scale and your team's capacity to manage content. The build includes fast load times, WCAG 2.1 accessibility compliance, proper heading structure for SEO, and a CMS your front desk team can update without a developer.
06
Treatment Pages
Each treatment gets its own page written in plain patient language: what the treatment is, who it suits, what the process involves, what results look like, insurance and financing context, and a direct booking call to action. Before and after photography is presented with patient consent documentation in place for every image set.
07
Online Booking Integration, Insurance Display, Google Reviews Integration, Local SEO Structure, and Analytics
We integrate your preferred booking platform (Dentrix, Eaglesoft, Open Dental, or a standalone booking tool), display your accepted insurance plans including Delta Dental, Cigna, and Aetna partner logos prominently, surface your Google rating and recent reviews above the fold, build city and neighbourhood-level SEO structure, and connect Google Analytics and Search Console at launch.