Google Business Profile build-out and optimisation
Your GBP listing rebuilt for the UK home services market — correct trade category, credentials displayed (Gas Safe registration, NICEIC number), photos of real work, and accurate service area coverage. UK homeowners check Google listing completeness and credentials before calling. A profile that shows Gas Safe registration or Which? Trusted Trader status converts at a meaningfully higher rate than one that does not. Full audit and rebuild — correct trade category, Gas Safe or NICEIC credentials in profile, 10+ photos of real jobs, service descriptions, keyword-informed description, Q&A seeded, posting schedule started.
Service-area page strategy (postcode and town level)
Individual pages for every town, borough, and postcode district you service — each written to rank for "[trade] [area]" searches. UK homeowners search by town, borough, and postcode. "Plumber Islington," "boiler repair Manchester," "electrician SE1" — without area-level pages, you are invisible for these searches. Written and published area pages for your top 4–6 service areas, each with local keyword targeting, schema markup, and internal linking. Postcode-level targeting incorporated where search volume supports it.
Review generation and management system
A system for collecting Google reviews after every job — built around how UK tradespeople actually operate. UK homeowners are research-oriented. Google reviews alongside Checkatrade or Which? Trusted Trader standing are the trust stack that determines whether a homeowner calls or moves on. Post-job SMS review request template, QR code for invoices and business cards, a response playbook for positive and negative reviews, and monthly monitoring for fake or suspicious reviews.
Citation building and NAP consistency
Your business details consistent and correct across Yell, Thomson Local, Bing Places, Houzz UK, and every other directory Google uses to verify UK trade businesses. An old address, a slight phone number variation, or an inconsistent business name suppresses your local pack ranking. Citation consistency is a direct trust signal. Full citation audit, corrections to existing inconsistencies, and new listings built on UK-relevant directories for your specific trade.
Emergency and high-intent keyword targeting
Targeting the searches that happen when something has gone wrong — "emergency plumber near me," "boiler breakdown repair today," "emergency electrician London." Emergency trade searches convert at the highest rate of any local query in the UK. Being visible for these searches is critical for the jobs that carry the highest revenue per call. Emergency keyword map for your trade, GBP attributes set for emergency and out-of-hours availability, service content targeting urgent search intent for your top emergency services.
Monthly reporting tied to calls and job bookings
Reports showing what matters to a UK tradesperson — calls from Google, local pack position by area, quote requests, and review growth. A tradesperson needs to know if SEO is filling the diary — not whether the website got more visitors from Scotland. Monthly report with GBP call volume, local pack rankings for target keywords and areas, area page performance, citation health, and review growth. Recommended next actions included.