BeforeGoogle shifted to mobile-first indexing in 2019. Sites built before that shift were designed for desktop and retrofitted for mobile. The retrofitting usually produced compressed layouts, oversized images, and navigation patterns that do not work on a phone. These are not design problems. They are architecture problems that require rebuilding, not resizing.
AfterWhen homepage messaging is rewritten around audience and outcome rather than capability, average time-to-clarity drops. Visitors make faster decisions. Bounce rates from the homepage fall. This is the most consistent result across every redesign we complete.
BeforeMost underperforming websites describe what the company does rather than what the client gains. Capability-led copy reads like a company brochure. It does not answer the visitor's actual question, which is whether this business can solve their specific problem. When messaging is rewritten around outcomes and audiences, conversion rates change without any change to traffic.
AfterWhen the site reflects the actual positioning of the business, it becomes a sales tool rather than a liability. Proposals reference it. Sales conversations start from a higher baseline. This is harder to measure but consistently reported by clients within 90 days of launch.
BeforeVisitors arrive with a question. If the site structure was built around internal logic — what the company sells, how it is organised, what the leadership wanted to feature — rather than what visitors are looking for, most of those visitors will not find what they need. They leave. This is an IA problem, not a design problem.
AfterA well-executed redirect map and clean URL structure prevent the traffic loss that poorly managed redesigns produce. When the IA is improved and content is restructured, organic performance typically improves in the months following launch.
BeforeFor many UK businesses, the cookie consent layer was bolted on after the site was built. Consent logs are incomplete. The privacy policy does not reflect current data flows. Analytics are running on unclean consent. A redesign is the right time to rebuild consent architecture correctly, not patch it again.
AfterGDPR compliance is not a bolt-on. When consent architecture is rebuilt as part of the project, you have clean analytics data, a defensible consent log, and a privacy policy that matches what the site actually does.