The intelligence gap is structural, not accidental.
You have invested years and considerable budget in SEO, PR, and content. You rank well on Google for core terms. Your domain authority is respectable. Yet when the same prospective clients type a buying-intent question into ChatGPT or Perplexity, a competitor's name appears in the response and yours does not. The signals that drive AI citation are partially, but not entirely, the same as the signals that drive search ranking — and most businesses have never audited the difference.