API INTEGRATIONS

Nepal e-commerce businesses manually confirming eSewa and Khalti payments, sending SMS from a separate panel, and entering orders into a separate inventory sheet are doing by hand what an API integration does automatically at any order volume

Connect eSewa, Khalti, Sparrow SMS, and your order and inventory systems so every payment confirmation, dispatch notification, and stock update happens without a staff member touching it.

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This is for you if

Who This Is For

Nepal online stores selling through their own website or through Daraz that receive eSewa and Khalti payments need those payment confirmations connected directly to their order management and inventory system. Right now, most of these businesses have a payment confirmation step that depends on a person checking a phone or email notification. The API integration removes that dependency. When a payment is verified by eSewa or Khalti, the order status updates and inventory adjusts without anyone touching the keyboard.

Nepal software companies building applications for their own customers often need payment gateway, SMS notification, and CRM integrations as core product features, not as add-ons. An e-ticketing platform needs eSewa at checkout. A property listing platform needs SMS verification via Sparrow or NepaliSMS. A delivery management system needs courier API integration with Pathao or Lalamove. Ignited Nepal builds these integrations as part of the product layer so the development team can focus on the application itself rather than the plumbing between third-party services.

Nepal banking institutions integrating NRB reporting APIs, RTGS payment data feeds, and mobile banking transaction triggers with their internal core banking and compliance systems need integrations built to financial-grade standards. Data accuracy, audit trails, error handling, and security setup are not optional in this context. Ignited Nepal designs middleware that connects these regulated data sources to internal systems with full error logging and alerting so failures surface immediately rather than silently corrupting records.

Nepal courier and logistics companies working with e-commerce sellers need their booking and dispatch processes connected to the seller's order management system. When an order is placed on a Nepal e-commerce store and paid, the courier booking should generate automatically via Pathao, Lalamove, or a local courier API, and the tracking number should return to the order record without manual data entry. Businesses dispatching more than twenty parcels per day will recover hours of admin time per week from this single integration.

What's broken

What's Broken

eSewa and Khalti payment confirmation is done by hand

Nepal businesses receiving eSewa and Khalti payment notifications via email or in-app alert and manually marking orders as paid in their order management system are adding a human error point to every transaction. When volume is low, this is inconvenient. When volume grows, it becomes a bottleneck that delays dispatch, frustrates customers waiting for confirmation, and occupies staff who should be doing higher-value work. A direct eSewa or Khalti API integration triggers automatic payment confirmation and order status update the moment payment is verified by the gateway, with no staff action required. The confirmation is faster, the record is accurate, and the dispatch queue moves without waiting for a person to check their phone.

SMS notifications are sent from a separate panel

Nepal businesses logging into a Sparrow SMS or NepaliSMS web panel to manually compose and send order confirmation, delivery notification, and payment reminder messages are treating their SMS tool as a separate task rather than an output of their core system. Every message requires someone to log in, look up the customer number, write or paste the message, and send it. A Sparrow SMS or NepaliSMS API integration sends these messages automatically, triggered by order and payment events in the main system. The message goes out at the right moment, the customer gets timely information, and the staff member who was doing the manual sending is now doing something else.

No webhook-based real-time data flow between systems

Nepal businesses using manual exports and imports to move data between systems, such as CRM to Excel, Excel to accounting, and accounting to a spreadsheet report, are creating lag, version conflicts, and error risk every time someone downloads and re-uploads a file. Webhook connections between systems eliminate the manual transfer step entirely. When an order is created in the store, the CRM contact updates. When a payment is received, the accounting entry posts. When inventory drops below a threshold, the purchasing team is notified. None of these require a scheduled export or a person in the middle. Businesses that have never used webhooks often discover that they have been absorbing hours of admin time per week just to keep their data in sync.

Daraz seller data is not connected to inventory

Nepal businesses selling on Daraz with orders appearing in the Daraz seller centre but not automatically updating stock levels in their inventory or warehouse management system are running a manual reconciliation process that grows more error-prone as order volume increases. When the same product is sold on Daraz and directly through the business's own website, a manual stock reconciliation can result in overselling, delayed cancellations, and customer complaints. Connecting Daraz order data to the inventory system via the Daraz seller API ensures that every sale on any channel immediately updates the shared stock count, regardless of which channel the order came from.

What we engineer

What We Do

Map current systems and manual data movements

Ignited Nepal plans and builds API integrations that connect the separate software tools Nepal businesses already use. We start by mapping what is happening in each system today, identifying where data is being moved manually, and documenting the trigger events, data fields, and transformation logic needed to automate those movements. We do not recommend replacing working software. We connect it.

Core e-commerce integration work

For Nepal e-commerce businesses, the core integration work typically covers payment gateway API setup for eSewa and Khalti, connecting confirmed payment events to order status updates in the store or order management system, triggering outbound SMS via Sparrow SMS or NepaliSMS API at key order events such as confirmation, dispatch, and delivery, and syncing order data to inventory for automatic stock deduction. These four connections replace the most common daily manual tasks for a Nepal online store.

Integration layer for IT companies and product teams

For IT companies and product teams building customer applications, we function as the integration layer. We set up authentication and security for third-party API access, build data mapping and transformation logic to handle format differences between systems, write the webhook listeners and event handlers that keep data flowing in real time, and provide the error handling and retry logic that production integrations require. We also write integration documentation so the internal team can maintain and extend the work after we hand it over.

No-code automation with Zapier or Make

For Nepal businesses that do not have a technical team and need automation without custom code, we assess whether Zapier or Make (formerly Integromat) is a practical fit, build and test the workflows in those platforms, and configure monitoring so failures trigger an alert rather than silently stopping. Not every integration requires custom development. We use the right approach for the complexity of the problem.

Financial-grade integrations for regulated data

For financial institutions and businesses integrating regulated data sources such as NRB reporting, RTGS feeds, or mobile banking APIs, we design integrations with stricter requirements: full audit logging of every data event, error alerting connected to a monitoring system, security controls appropriate for financial data, and documentation that satisfies internal compliance review. These integrations are built for correctness and reliability, not speed of delivery.

Full integration scope across all projects

Across all integration projects, we handle the full scope: API authentication and credential management, data mapping and field transformation, error handling and retry logic, monitoring and alerting setup, and written documentation covering the integration architecture, API endpoints used, and maintenance procedures.

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What changes

What Changes

Before
After
Before Nepal businesses receiving eSewa and Khalti payment notifications via email or in-app alert and manually marking orders as paid in their order management system are adding a human error point to every transaction. When volume is low, this is inconvenient. When volume grows, it becomes a bottleneck that delays dispatch, frustrates customers waiting for confirmation, and occupies staff who should be doing higher-value work. A direct eSewa or Khalti API integration triggers automatic payment confirmation and order status update the moment payment is verified by the gateway, with no staff action required. The confirmation is faster, the record is accurate, and the dispatch queue moves without waiting for a person to check their phone.
After Payment confirmation no longer requires a staff member. Every eSewa and Khalti payment that clears triggers an automatic order status update. The dispatch queue moves the moment payment is verified, not when someone checks their phone.
Before Nepal businesses logging into a Sparrow SMS or NepaliSMS web panel to manually compose and send order confirmation, delivery notification, and payment reminder messages are treating their SMS tool as a separate task rather than an output of their core system. Every message requires someone to log in, look up the customer number, write or paste the message, and send it. A Sparrow SMS or NepaliSMS API integration sends these messages automatically, triggered by order and payment events in the main system. The message goes out at the right moment, the customer gets timely information, and the staff member who was doing the manual sending is now doing something else.
After Customer SMS notifications go out on time, every time. Order confirmations, dispatch notifications, and payment reminders fire at the correct trigger event via Sparrow SMS or NepaliSMS API without anyone composing or sending them manually.
Before Nepal businesses using manual exports and imports to move data between systems, such as CRM to Excel, Excel to accounting, and accounting to a spreadsheet report, are creating lag, version conflicts, and error risk every time someone downloads and re-uploads a file. Webhook connections between systems eliminate the manual transfer step entirely. When an order is created in the store, the CRM contact updates. When a payment is received, the accounting entry posts. When inventory drops below a threshold, the purchasing team is notified. None of these require a scheduled export or a person in the middle. Businesses that have never used webhooks often discover that they have been absorbing hours of admin time per week just to keep their data in sync.
After Inventory is accurate across channels. When Daraz orders, direct website orders, and any other sales channel all feed into a single inventory system via API, overselling stops and stock reconciliation becomes automatic.
Before Nepal businesses selling on Daraz with orders appearing in the Daraz seller centre but not automatically updating stock levels in their inventory or warehouse management system are running a manual reconciliation process that grows more error-prone as order volume increases. When the same product is sold on Daraz and directly through the business's own website, a manual stock reconciliation can result in overselling, delayed cancellations, and customer complaints. Connecting Daraz order data to the inventory system via the Daraz seller API ensures that every sale on any channel immediately updates the shared stock count, regardless of which channel the order came from.
After Data between systems is current, not yesterday's export. Webhook-based connections mean the CRM, the accounting system, and the order management system are always looking at the same current data rather than at the last file that was manually transferred between them.
How it works

Process

  1. 01

    Integration diagnostic

    We review the systems you are currently using, the data flows that exist today, and the manual steps your team performs between them. We document the trigger events, the data that moves, and the target state for each integration. This produces a clear scope before any work begins.

  2. 02

    API access and authentication setup

    We obtain the API credentials for each system, configure authentication (OAuth, API keys, or webhook secrets as required), test access to each endpoint, and confirm the data fields available from each source. For eSewa, Khalti, Sparrow SMS, Daraz, and courier APIs, we work through their specific registration and approval requirements.

  3. 03

    Data mapping and transformation design

    We map every field that moves between systems, document where field names, formats, or data types differ, and write the transformation logic needed to make the output of one system compatible with the input of another. This step surfaces integration problems before they appear in a live environment.

  4. 04

    Build, test, and error handling

    We build the integration in a staging environment, test every trigger condition, verify data accuracy at the receiving end, and implement error handling and retry logic so failed calls are caught, logged, and retried rather than silently dropped. We test edge cases including partial payments, cancelled orders, and API downtime scenarios.

  5. 05

    Monitoring and alerting setup

    We configure monitoring on the integration so that failed webhook deliveries, API errors, and data transformation failures trigger an alert to your team. Integrations that run silently in the background without monitoring create invisible failures that surface as data problems weeks later.

  6. 06

    Handover and documentation

    We provide written documentation covering the integration architecture, the API endpoints and credentials used, the trigger logic, and the steps required to extend or maintain the integration. We walk your team through the integration so they understand what it does and what to check if something stops working.

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Common questions

FAQ

How do I integrate eSewa or Khalti payment confirmation into my Nepal e-commerce order management system?

eSewa and Khalti both provide merchant API and webhook documentation that allows payment confirmation events to be sent to a URL you control the moment a transaction is verified. The integration requires setting up a webhook endpoint on your order management system, registering it with the eSewa or Khalti merchant dashboard, mapping the payment confirmation payload to the order record fields in your system, and updating order status automatically when the webhook fires. Ignited Nepal builds this connection including error handling and retry logic so that missed webhook deliveries do not result in unconfirmed orders.

How do I connect Sparrow SMS or NepaliSMS API to my CRM for automated order and payment notifications in Nepal?

Sparrow SMS and NepaliSMS both provide REST APIs that accept a phone number and message body and return a delivery status. The connection to your CRM or order management system works by identifying the trigger event, such as order placed, payment confirmed, or order dispatched, and configuring the CRM to call the SMS API endpoint with the customer's registered mobile number and the relevant message template at each trigger point. Ignited Nepal maps the trigger events, builds the API calls, and configures message templates that pull customer name and order data dynamically so each SMS is personalised without manual input.

How do I use Zapier or Make (formerly Integromat) to automate workflows for a Nepal business without a technical team?

Zapier and Make work well for Nepal businesses that need to connect tools like Google Sheets, Gmail, Airtable, WooCommerce, and common CRMs without writing code. Both platforms support eSewa and Khalti via webhook triggers, and Sparrow SMS can be called via Make's HTTP module or Zapier's Webhooks action. The limitation for Nepal-specific platforms is that native Zapier and Make connectors do not exist for all local tools, so some connections require custom webhook configuration. Ignited Nepal assesses whether Zapier or Make covers your workflow before recommending a custom build, which saves cost when the no-code approach is sufficient.

How do I connect Daraz seller data to my Nepal inventory or warehouse management system?

Daraz provides a seller API through the Daraz Open Platform that exposes order data, product listings, inventory levels, and shipping status. Connecting this to an internal inventory system requires authenticating with the Daraz seller API using your seller credentials, polling or subscribing to order creation events, mapping the Daraz order fields to the corresponding fields in your inventory system, and posting inventory updates back to Daraz when stock changes on other channels. Ignited Nepal builds bidirectional Daraz inventory integrations for Nepal sellers managing stock across multiple channels.

What is the best way to integrate Pathao or Lalamove courier APIs with an e-commerce store in Nepal?

Pathao and Lalamove both offer API access for business accounts that allows courier bookings to be created programmatically from order data. The integration connects the paid order trigger in your e-commerce store to an automated courier booking call that sends the recipient name, address, parcel weight, and pickup details to the courier API. The courier API returns a tracking number, which is then stored against the order record and sent to the customer via SMS or email. Ignited Nepal builds these courier integrations including the tracking number return flow and the customer notification step so that dispatch is fully automated from the moment of payment.

Our team

The people behind the work

Not a black box. Real specialists you can call, with their names on the work.

Niraj Raut

Niraj Raut

Founder — Ecommerce SEO
Keshab Joshi

Keshab Joshi

PPC Expert
Hawrry Bhattarai

Hawrry Bhattarai

Google Ads Expert
Arogya Rijal

Arogya Rijal

SaaS SEO Expert
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Closing CTA

Your Nepal business likely already has the tools it needs. eSewa and Khalti handle payments. Sparrow SMS or NepaliSMS handles messaging. Daraz or your own store handles orders. The problem is not the tools, it is that each one operates independently and a person has to carry data between them. An API integration removes that person from the middle. Ignited Nepal starts with a diagnostic that maps exactly what is connected today, what is being done manually, and what the integration design should look like before any build work begins. If you are ready to stop doing manually what your systems can do automatically, start with the diagnostic.

Request an API Integration Diagnostic →