BeforeThird-party Shopify payment apps for Nepali gateways are published by developers who do not always maintain them through eSewa or Khalti API updates. When the gateway provider updates their authentication flow or endpoint structure, the app breaks. Buyers who tap "Pay with eSewa" and hit a redirect error abandon the cart. The store owner files a support ticket with the app developer and waits. A custom-built Shopify Payment Provider extension built directly against the official eSewa Payment API or Khalti Payment API does not have this dependency. The integration is maintained by the team that built it. When the gateway updates, the extension is updated.
AfterCheckout completion rate improves. When eSewa and Khalti work reliably on the first tap, buyers complete their purchase. The abandoned carts caused by redirect errors stop appearing in your analytics.
BeforeAfter each order, someone on the fulfilment team opens the courier portal, enters the recipient name, address, phone number, item weight, and value, books the shipment, and copies the tracking number back into Shopify. For stores processing 20 or more orders per day, this is a meaningful portion of a working day. Pathao Courier and Karnali Express both have API capability for order creation and tracking updates. Shopify can trigger a courier API call the moment an order is marked ready to ship. The tracking number returns to Shopify automatically and is sent to the buyer. The manual booking queue disappears.
AfterFulfilment team time shifts to higher-value work. Manual courier booking is gone. The team member who spent 90 minutes per day entering shipment details into the courier portal now processes exceptions, handles customer queries, and manages returns.
BeforeNepali export brands selling handmade goods, textiles, or craft products to gift shops and boutiques in Australia, the US, and the UK typically manage wholesale orders outside Shopify entirely. Buyers email a product list request, the seller replies with a price sheet, the buyer responds with an order, and the seller manually enters it. There is no order history, no self-service reorder, and no automated invoice. A Shopify B2B portal gives wholesale buyers their own login, shows them wholesale pricing, enforces minimum order quantities, and supports NET 30 payment terms. Orders flow directly into Shopify. The seller's fulfilment team sees them alongside DTC orders and processes them in the same workflow.
AfterWholesale revenue becomes measurable. When wholesale buyers order through a self-service portal instead of WhatsApp, every order is recorded in Shopify. You have wholesale order history, repeat order rates, and revenue per buyer for the first time.
BeforeBrands selling on both Shopify and Daraz Nepal maintain two product catalogues and two inventory counts. When a SKU sells out on Daraz, the Shopify inventory does not update. When the Shopify store runs a sale and changes pricing, Daraz still shows the old price. When the same item sells on both platforms within minutes of each other, the store oversells. A custom integration against the Daraz Seller API syncs inventory counts and product data from Shopify to Daraz in real time. The Shopify store becomes the single source of truth for product data, pricing, and stock levels across both channels.
AfterDaraz and Shopify stop contradicting each other. Your inventory count is accurate on both channels. Buyers on Daraz see the correct stock and the current price. Oversell incidents stop.
