Privacy Policy

Information we collect

We collect information in three ways:

• Information you give us — when you submit the enquiry form or subscribe to our newsletter: your name, email, phone, company, website, the services you're interested in, budget, timeline, and any message you send.
• Information collected automatically — your IP address, browser and device type, the pages you view, referring URLs, campaign (UTM) parameters, approximate region (via Cloudflare), and similar technical data.
• Cookies and similar technologies — as described in our Cookie Policy.

How we use your information

• To respond to your enquiry and provide the services you request.
• To send you our newsletter, where you have asked to receive it (you can unsubscribe anytime).
• To operate, secure, and improve our website and understand how it is used.
• To comply with legal obligations and protect against fraud and abuse.

Legal bases

Where applicable law requires it, we rely on the following legal bases: your consent (e.g. newsletter), the performance of a contract or steps taken at your request (e.g. responding to an enquiry), and our legitimate interests in running and improving our business.

Sharing your information

We do not sell your personal information. We share it only with trusted service providers who help us operate (for example, website hosting, email delivery, and analytics providers), and where required by law or to protect our rights.

International transfers

We operate across multiple regions. Your information may be processed in countries other than your own. Where we transfer data internationally, we take steps to ensure it is protected in line with this policy and applicable law.

Data retention

We keep enquiry and subscriber data for as long as needed to respond to you, provide our services, and meet legal or accounting requirements, after which it is deleted or anonymised.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, to object to processing, and to data portability. To exercise any of these rights, contact us using the details below.

Security

We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Children

Our website is not directed to children, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this policy from time to time. The "last updated" date above reflects the most recent version.

Contact us

Questions about this policy? Contact Ignited Nepal at hello@ignitednepal.com.