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ACCESSIBILITY & RESPONSIVE UX
Government and corporate procurement in the UAE is increasingly requiring WCAG 2.1 AA compliance. We audit your site, handle Arabic RTL accessibility including ARIA and bidirectional text, fix what is non-compliant, and produce documentation your procurement team can submit.
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/ This is for you if
UAE government procurement and many large corporate RFP processes now include digital accessibility requirements. Whether you are supplying to a federal entity, a municipality, or a major corporate, your website or digital product may need to demonstrate WCAG compliance before the contract is awarded. We produce the audit and documentation you need.
A site that renders correctly in English may have significant accessibility failures in its Arabic version. RTL layout requires specific ARIA attributes, correct use of the HTML dir attribute, proper bidi text handling, and screen reader testing in Arabic-language mode. These are not covered by a standard WCAG audit unless the auditor tests RTL content specifically.
A significant share of web traffic in the UAE comes from mobile devices. Sites that were built for desktop first, or that were not tested across the range of devices and screen sizes in use, often have layout failures that affect usability for all users and create accessibility barriers for users with motor impairments who rely on larger tap targets and correctly scaled text.
/ What's broken
Alt text failures appear on almost every site we audit. Product images, banner graphics, infographics, and icons used as navigation elements. When alt text is missing or set to the filename rather than a description, a screen reader user gets no information. When alt text is incorrect for the language context (English alt text on Arabic content), the problem is compounded.
Brand palettes that use gold, beige, pale teal, or muted tones common in UAE corporate and government design often contain text-background combinations that fail the 4.5:1 ratio required by WCAG AA. The failure is a measured number, not a design judgment. We provide the exact ratio and the corrected value.
Contact forms, inquiry forms, and registration flows without visible labels or programmatic labels are a failure point for screen reader users in both English and Arabic. In RTL forms, incorrect label association can produce additional problems in how the form reads aloud in Arabic-language screen reader mode.
Layouts tested on high-end devices may break on mid-range Android handsets. Horizontal scroll, elements that extend past the viewport, and tap targets too small for accurate touch input affect usability and represent accessibility failures under WCAG 2.5.5.
/ What we engineer
Each workstream is built by the team that audits it, and wired into the rest of your growth system.
We run automated scans with Axe and WAVE, then conduct manual testing. For bilingual sites we test both the English and Arabic versions, including RTL-specific issues such as dir attribute usage, bidi text rendering, and ARIA in RTL context. Automated tools find 30 to 40 percent of issues. Manual testing finds the rest.
We test with NVDA on Windows and VoiceOver on macOS and iOS. For Arabic content we test with Arabic-language screen reader mode enabled to confirm that content is read correctly in RTL context and that ARIA labels are language-appropriate.
We navigate the full site by keyboard only, checking that all interactive elements are reachable, focus indicators are visible, modals do not trap focus, and skip navigation works. RTL navigation order is checked separately for Arabic pages.
Every text-background combination is measured against WCAG AA (4.5:1 for normal text, 3:1 for large text). We provide the exact ratio, the criterion it fails, and the corrected colour value.
We audit all images and non-text content for correct alt text in the appropriate language. We implement ARIA roles, labels, and live regions. For RTL pages we implement dir attributes, lang attributes, and RTL-specific ARIA where required.
We test across breakpoints from 320px to 1440px, on real and emulated devices. We document all layout failures, touch target failures, font scaling issues, and viewport meta problems. RTL layout is tested at every breakpoint.
After fixes are implemented, we retest every issue. The confirmation report shows pass or fail for each item. This is the document your procurement or compliance team submits as evidence of WCAG conformance.
/ What changes
/ How it works
Automated scan plus manual testing on both language versions if the site is bilingual. Screen reader testing in English and Arabic. Keyboard navigation across the full site. Colour contrast check. Responsive testing from 320px to 1440px. You receive the complete audit report at the end of the week, with each issue categorised by severity and referenced to its WCAG 2.1 AA criterion.
We review the audit with you and agree on scope. We identify which fixes we implement directly and which require input from your team, such as alt text on images managed in your CMS or Arabic translation of ARIA labels. We give you a clear timeline.
We implement fixes in your codebase, CMS templates, or component library. For RTL-specific issues we work in the HTML, CSS, and JavaScript layers. Every change is documented. We do not close an issue without confirming the fix in the actual environment.
We retest every item from the original audit. The confirmation report records pass or fail for each issue. Items that involve ongoing content management, such as maintaining alt text on new Arabic-language images, are documented with instructions for your team. You receive the final report in a format suitable for procurement or compliance use.
/ Common questions
Straight answers on scope, timelines and cost. Anything else, ask us directly.
Ask us directlyThe UAE has a Federal Law on the Rights of Persons with Disabilities and related cabinet resolutions that require digital accessibility in government services. For private sector businesses, WCAG 2.1 AA compliance is increasingly written into government and large corporate procurement contracts as a contractual requirement rather than a statutory one. If your contract or RFP documentation includes an accessibility standard, meeting it is a legal obligation under the contract.
An Arabic site requires additional checks that a standard WCAG audit does not cover unless the auditor tests RTL content specifically. These include: correct use of the HTML dir attribute (dir="rtl"), proper lang attribute on Arabic elements, bidi text handling where Arabic and English appear in the same line, ARIA labels in Arabic that are meaningful in Arabic-language screen reader mode, and RTL layout consistency across breakpoints. We test all of these.
ARIA labels, descriptions, and live region announcements need to be in the language the screen reader is set to read. An Arabic-language screen reader user with ARIA labels in English will hear English labels announced in an Arabic reading context, which is disorienting and often incomprehensible. We audit and implement ARIA labels in the appropriate language for each content version.
A bilingual site takes longer than a single-language site because both versions must be tested independently. A standard bilingual site of 10 to 20 pages takes approximately five to seven business days for the full audit, including RTL-specific manual testing.
Yes. Some accessibility fixes at the content level, such as adding Arabic alt text or Arabic ARIA labels to images managed by your team, require input from people who speak Arabic fluently. We document exactly what needs to be written, provide the technical context, and can coordinate directly with your translation or content team to ensure the fix is correctly implemented.
Start here
We audit your site against WCAG 2.1 AA, test both English and Arabic versions, handle RTL-specific accessibility requirements, and produce a documented report you can submit to procurement and compliance processes. The confirmation report after fixes is formatted for formal use.
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