ACCESSIBILITY & RESPONSIVE UX

A website that works for every visitor, on every device, with every assistive technology

Government and corporate procurement in the UAE is increasingly requiring WCAG 2.1 AA compliance. We audit your site, handle Arabic RTL accessibility including ARIA and bidirectional text, fix what is non-compliant, and produce documentation your procurement team can submit.

WCAG 2.1 AA audits with Axe + WAVE + manual testing · Arabic RTL accessibility: ARIA, bidi text, and RTL layout compliance · Screen reader tested on NVDA and VoiceOver · Responsive testing across desktop, tablet, and mobile breakpoints
This is for you if

This service is for UAE businesses and organisations that need documented accessibility compliance.

UAE government procurement and many large corporate RFP processes now include digital accessibility requirements. Whether you are supplying to a federal entity, a municipality, or a major corporate, your website or digital product may need to demonstrate WCAG compliance before the contract is awarded. We produce the audit and documentation you need.

A site that renders correctly in English may have significant accessibility failures in its Arabic version. RTL layout requires specific ARIA attributes, correct use of the HTML dir attribute, proper bidi text handling, and screen reader testing in Arabic-language mode. These are not covered by a standard WCAG audit unless the auditor tests RTL content specifically.

A significant share of web traffic in the UAE comes from mobile devices. Sites that were built for desktop first, or that were not tested across the range of devices and screen sizes in use, often have layout failures that affect usability for all users and create accessibility barriers for users with motor impairments who rely on larger tap targets and correctly scaled text.

What's broken

These are the most common failures we find on UAE business and government websites.

Images without alt text — invisible to screen reader users

Alt text failures appear on almost every site we audit. Product images, banner graphics, infographics, and icons used as navigation elements. When alt text is missing or set to the filename rather than a description, a screen reader user gets no information. When alt text is incorrect for the language context (English alt text on Arabic content), the problem is compounded.

Colour contrast ratio below 4.5:1 — fails WCAG AA

Brand palettes that use gold, beige, pale teal, or muted tones common in UAE corporate and government design often contain text-background combinations that fail the 4.5:1 ratio required by WCAG AA. The failure is a measured number, not a design judgment. We provide the exact ratio and the corrected value.

Form fields not labelled — keyboard and screen reader users cannot fill the form

Contact forms, inquiry forms, and registration flows without visible labels or programmatic labels are a failure point for screen reader users in both English and Arabic. In RTL forms, incorrect label association can produce additional problems in how the form reads aloud in Arabic-language screen reader mode.

Mobile layout breaks below 375px or has horizontal scroll

Layouts tested on high-end devices may break on mid-range Android handsets. Horizontal scroll, elements that extend past the viewport, and tap targets too small for accurate touch input affect usability and represent accessibility failures under WCAG 2.5.5.

What we engineer

Seven deliverables. Bilingual and RTL coverage included where applicable.

WCAG 2.1 AA Audit (Automated + Manual)

We run automated scans with Axe and WAVE, then conduct manual testing. For bilingual sites we test both the English and Arabic versions, including RTL-specific issues such as dir attribute usage, bidi text rendering, and ARIA in RTL context. Automated tools find 30 to 40 percent of issues. Manual testing finds the rest.

Screen Reader Testing

We test with NVDA on Windows and VoiceOver on macOS and iOS. For Arabic content we test with Arabic-language screen reader mode enabled to confirm that content is read correctly in RTL context and that ARIA labels are language-appropriate.

Keyboard Navigation Audit

We navigate the full site by keyboard only, checking that all interactive elements are reachable, focus indicators are visible, modals do not trap focus, and skip navigation works. RTL navigation order is checked separately for Arabic pages.

Colour Contrast Report

Every text-background combination is measured against WCAG AA (4.5:1 for normal text, 3:1 for large text). We provide the exact ratio, the criterion it fails, and the corrected colour value.

Alt Text and ARIA Implementation

We audit all images and non-text content for correct alt text in the appropriate language. We implement ARIA roles, labels, and live regions. For RTL pages we implement dir attributes, lang attributes, and RTL-specific ARIA where required.

Responsive Layout Audit and Fixes

We test across breakpoints from 320px to 1440px, on real and emulated devices. We document all layout failures, touch target failures, font scaling issues, and viewport meta problems. RTL layout is tested at every breakpoint.

Retest and Confirmation Report

After fixes are implemented, we retest every issue. The confirmation report shows pass or fail for each item. This is the document your procurement or compliance team submits as evidence of WCAG conformance.

What changes

Four measurable outcomes from the audit and fix cycle.

Before
After
Before Alt text failures appear on almost every site we audit. Product images, banner graphics, infographics, and icons used as navigation elements. When alt text is missing or set to the filename rather than a description, a screen reader user gets no information. When alt text is incorrect for the language context (English alt text on Arabic content), the problem is compounded.
After Axe and WAVE will return no critical violations across both English and Arabic versions of your site. This is the documented baseline required for most procurement compliance claims.
Before Brand palettes that use gold, beige, pale teal, or muted tones common in UAE corporate and government design often contain text-background combinations that fail the 4.5:1 ratio required by WCAG AA. The failure is a measured number, not a design judgment. We provide the exact ratio and the corrected value.
After A user running NVDA or VoiceOver in English or Arabic mode can navigate your menus, read your content, and complete forms without hitting a failure point. We confirm this through screen reader testing before and after implementation.
Before Contact forms, inquiry forms, and registration flows without visible labels or programmatic labels are a failure point for screen reader users in both English and Arabic. In RTL forms, incorrect label association can produce additional problems in how the form reads aloud in Arabic-language screen reader mode.
After Layout failures are gone. Tap targets meet minimum size requirements. Text scales correctly. The RTL layout does not introduce new breakpoints or overflow issues. Both language versions behave correctly across the device range.
Before Layouts tested on high-end devices may break on mid-range Android handsets. Horizontal scroll, elements that extend past the viewport, and tap targets too small for accurate touch input affect usability and represent accessibility failures under WCAG 2.5.5.
After You have an audit report, fix log, and retest confirmation. Each document is structured for use in procurement submissions and corporate compliance processes. The WCAG criterion reference and severity classification are included for every issue.
How it works

Process

  1. 01

    Audit

    Week 1

    Automated scan plus manual testing on both language versions if the site is bilingual. Screen reader testing in English and Arabic. Keyboard navigation across the full site. Colour contrast check. Responsive testing from 320px to 1440px. You receive the complete audit report at the end of the week, with each issue categorised by severity and referenced to its WCAG 2.1 AA criterion.

  2. 02

    Fix Plan

    End of Week 1

    We review the audit with you and agree on scope. We identify which fixes we implement directly and which require input from your team, such as alt text on images managed in your CMS or Arabic translation of ARIA labels. We give you a clear timeline.

  3. 03

    Implementation

    Weeks 2 to 3

    We implement fixes in your codebase, CMS templates, or component library. For RTL-specific issues we work in the HTML, CSS, and JavaScript layers. Every change is documented. We do not close an issue without confirming the fix in the actual environment.

  4. 04

    Retest and Handover

    Week 3 to 4

    We retest every item from the original audit. The confirmation report records pass or fail for each issue. Items that involve ongoing content management, such as maintaining alt text on new Arabic-language images, are documented with instructions for your team. You receive the final report in a format suitable for procurement or compliance use.

Common questions

FAQ

Is WCAG compliance required by UAE law or regulation?

The UAE has a Federal Law on the Rights of Persons with Disabilities and related cabinet resolutions that require digital accessibility in government services. For private sector businesses, WCAG 2.1 AA compliance is increasingly written into government and large corporate procurement contracts as a contractual requirement rather than a statutory one. If your contract or RFP documentation includes an accessibility standard, meeting it is a legal obligation under the contract.

What is different about auditing an Arabic RTL site versus an English site?

An Arabic site requires additional checks that a standard WCAG audit does not cover unless the auditor tests RTL content specifically. These include: correct use of the HTML dir attribute (dir="rtl"), proper lang attribute on Arabic elements, bidi text handling where Arabic and English appear in the same line, ARIA labels in Arabic that are meaningful in Arabic-language screen reader mode, and RTL layout consistency across breakpoints. We test all of these.

How do you handle ARIA for Arabic content?

ARIA labels, descriptions, and live region announcements need to be in the language the screen reader is set to read. An Arabic-language screen reader user with ARIA labels in English will hear English labels announced in an Arabic reading context, which is disorienting and often incomprehensible. We audit and implement ARIA labels in the appropriate language for each content version.

How long does a bilingual Arabic-English audit take?

A bilingual site takes longer than a single-language site because both versions must be tested independently. A standard bilingual site of 10 to 20 pages takes approximately five to seven business days for the full audit, including RTL-specific manual testing.

Can you work with our existing Arabic translation team on content-level fixes?

Yes. Some accessibility fixes at the content level, such as adding Arabic alt text or Arabic ARIA labels to images managed by your team, require input from people who speak Arabic fluently. We document exactly what needs to be written, provide the technical context, and can coordinate directly with your translation or content team to ensure the fix is correctly implemented.

Our team

The people behind the work

Not a black box. Real specialists you can call, with their names on the work.

Niraj Raut

Niraj Raut

Founder — Ecommerce SEO
Keshab Joshi

Keshab Joshi

PPC Expert
Hawrry Bhattarai

Hawrry Bhattarai

Google Ads Expert
Arogya Rijal

Arogya Rijal

SaaS SEO Expert
Start here

Get your accessibility documentation before the next procurement deadline

We audit your site against WCAG 2.1 AA, test both English and Arabic versions, handle RTL-specific accessibility requirements, and produce a documented report you can submit to procurement and compliance processes. The confirmation report after fixes is formatted for formal use.