CRO AUDIT

The conversion problem isn't the traffic — it's the friction on the page

You're paying for clicks. Visitors are landing. But the enquiries aren't coming. A CRO Audit identifies the exact friction points on your pages — the form that loses people, the trust signals that don't land, the mobile layout that breaks before the CTA — so you know what to fix before spending another rupee on ads.

5-day audit turnaround · Prioritised friction list with revenue impact estimates · 30-day optimisation roadmap included · Evidence-based — built from your actual pages, not generic best practices
This is for you if

This audit is for businesses where traffic isn't the problem

You're getting traffic but not conversions — Your paid campaigns are running. The clicks are coming in. But the contact form sits quiet. You've changed the headline twice. Nothing moved. The issue isn't your ad — it's what happens after the click, and right now nobody's looked at that with any rigour.

Your cost per lead looks fine but the leads don't close — The numbers in the dashboard seem acceptable. But when sales follows up, the leads are cold, confused, or wrong-fit. That's a messaging mismatch between what the ad promised and what the page delivered — and it starts eroding pipeline quality long before you notice it in revenue.

Your page was built for the brand, not for the conversion — The page looks good. It communicates the brand well. But it was designed by someone thinking about aesthetics, not about what a visitor needs to see, in what order, to decide to contact you. A CRO Audit looks at the page the way a sceptical first-time visitor does — and finds what's missing.

What's broken

Four friction sources that quietly kill conversions on Nepali business pages

Messaging mismatch between ad and landing page

When someone clicks an ad about "affordable website packages in Kathmandu" and lands on a generic homepage about your agency's full range of services, they feel lost. The brain registers a discontinuity and the default action is to leave. Ad-to-page message continuity is one of the most impactful and most overlooked conversion factors.

Trust signals that don't match the audience

Nepali buyers — especially for higher-ticket services — need to see that other people like them have worked with you and it went well. A generic "10 years of experience" badge doesn't do that. The right trust signals are specific: a recognisable client name, a result with a number attached, a face with a real name. Without them, visitors hesitate and leave without contacting.

Form friction and WhatsApp-only contact paths

A six-field contact form on a slow mobile connection loses people at field three. A WhatsApp button with no context about response time creates uncertainty. Many Nepali business pages rely entirely on WhatsApp as the conversion point — which works for some audiences and fails completely for others. We audit whether your contact path matches how your specific audience prefers to reach out.

Mobile layout that breaks on low bandwidth

Most paid traffic in Nepal lands on mobile. Most of those users are on 4G or lower. If your page loads slowly, if the CTA button is below the fold, or if the layout collapses on a mid-range Android device, you are losing conversions before anyone has read a word. Core Web Vitals on low-bandwidth connections is a separate audit point from desktop performance.

What we engineer

Eight areas we audit on every page receiving paid traffic

Above-the-fold messaging match

We check whether the first thing a visitor sees after clicking your ad matches what the ad promised — in language, in offer, and in visual hierarchy. If there's a discontinuity, we identify exactly where it breaks and what to replace it with.

CTA hierarchy and placement

We map every call-to-action on the page — primary, secondary, and ghost CTAs — and assess whether the hierarchy is clear, whether the primary CTA is visible without scrolling, and whether the button copy tells the visitor what happens next.

Trust signal placement and relevance

We audit what trust signals are present, where they appear in the scroll sequence, and whether they are the right type for your specific audience. A trust signal at the bottom of a long page is functionally invisible. We identify where they need to move and what format they should take.

Form UX and field count

We review every form on the page for field count, field labels, error state handling, and mobile usability. We identify which fields are causing abandonment and which are unnecessary for the conversion goal.

Social proof relevance and specificity

We assess whether your testimonials and case studies contain enough specific detail to be convincing — numbers, outcomes, named clients, relevant industries. Generic praise does little conversion work. Specific proof does most of it.

Page speed and Core Web Vitals

We run your pages through performance testing on both desktop and simulated low-bandwidth mobile conditions. We report which metrics are failing, what's causing the failure, and what the estimated conversion impact is.

Mobile layout integrity

We test the page on multiple screen sizes and device types with attention to CTA visibility, text readability, tap-target sizing, and layout stability. Mobile layout issues that don't appear on desktop are a primary conversion leak for Nepali paid traffic.

Thank-you page and follow-up sequence

We review what happens after someone submits a form or makes contact. A missing thank-you page means you have no confirmation of the conversion. A missing follow-up sequence means you have no system to nurture the lead. Both are common gaps in Nepali business pages and both have direct revenue implications.

What changes

What you receive at the end of the audit

Before
After
Before Prioritised friction list
After Every friction point we find is documented, categorised by type, and ranked by estimated conversion impact. You don't receive a 40-page document of observations — you receive a ranked list of what to fix first, second, and third, tied to what it's likely costing you in conversions.
Before Revenue impact estimates per fix
After For each friction point, we estimate what a fix is likely worth in conversion improvement. These aren't guarantees — they're evidence-based estimates based on the traffic volume, the conversion rate gap, and the nature of the friction. They give you a basis for prioritising implementation effort.
Before 30-day optimisation roadmap
After We translate the prioritised friction list into a sequenced 30-day plan with specific actions, suggested copy changes, layout recommendations, and technical fixes. The roadmap is structured so your team can implement it without needing to interpret the findings.
Before Test framework for ongoing improvement
After We identify which changes are high-confidence enough to implement directly and which should be A/B tested. For pages with sufficient traffic, we outline the test structure, the success metric, and the minimum sample size needed to reach a valid result.
Common questions

FAQ

How long does a CRO Audit take?

The audit is completed in five business days from the date you provide access and share the relevant URLs. The five-day window covers the full audit, report writing, and the debrief session. If you need the audit on a compressed timeline, contact us at hello@ignitednepal.com to discuss availability.

Do I need a minimum amount of traffic for the audit to be useful?

The audit is useful at any traffic level, though some recommendations — specifically around A/B testing — require sufficient volume to generate statistically valid results. Even at low traffic volumes, friction in messaging, form UX, trust signals, and mobile layout can be identified and fixed without running tests. We note in the report which fixes are test-dependent.

Does the audit cover my Google Ads and Facebook campaigns as well?

The audit covers the pages receiving paid traffic and the conversion paths on those pages. We review your ad creative and targeting as context for assessing the ad-to-page message match, but we do not restructure your campaigns as part of the CRO Audit. Campaign optimisation is a separate engagement.

What if I only have a WhatsApp button and no form?

WhatsApp as a primary conversion path is common for Nepali businesses and is a specific audit point. We assess whether your WhatsApp contact path is set up for conversion — including button placement, pre-filled message context, response time indicators, and whether the audience you're targeting is likely to use it. If it's costing conversions, we'll identify why and what to add or change.

What happens after the audit — do you implement the changes?

The CRO Audit delivers the friction list, revenue estimates, and roadmap. Implementation is a separate engagement. Many clients implement the roadmap with their existing team. We also offer implementation support if you need it — contact hello@ignitednepal.com to discuss scope and pricing.

Start here

Find out what's stopping your paid traffic from converting

Every day your pages run without fixing the friction, you're paying for clicks that leave. The audit takes five days. The findings tell you exactly what to change — and in what order.

5-day turnaround. Prioritised friction list, revenue impact estimates, and 30-day roadmap included.