Business-critical data locked in Excel
Your business runs on Excel spreadsheets that nobody outside the office can access in real time. Management visibility requires waiting for someone to update the file. Updates conflict. Versions diverge.
Business System Engineering · Japan
DX consulting for Japanese businesses ready to move from Excel to a CRM that works.
Most Japanese businesses still run sales and client management on Excel spreadsheets. The files work — until they don't: nobody outside the office can access them, updates overwrite each other, and management has no real-time visibility. We migrate Excel-based operations to CRM systems designed for how Japanese businesses work — integrated with LINE, Kintone, Sansan, and Freee.
Kintone · Salesforce · HubSpot · custom CRM
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LINE · Chatwork · Sansan · Freee · SmartHR
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DX consulting · Excel migration · Japanese enterprise tools
This is for you if
DX and CRM packages — from Excel migration to full system integration.
You're a Japanese SMB running sales, client management, and pipeline tracking on shared Excel files — and the files only work when one person updates them. You're ready to migrate to a CRM that everyone can access in real time.
You're already using Kintone — but only as a task tracker. You bought it expecting a CRM, never finished the configuration, and don't have the LINE, Sansan, or Freee integrations that would make it actually useful. You want Kintone configured as a real CRM.
Your business runs on Japanese enterprise tools — Sansan for meishi, LINE for client communication, Freee for accounting, SmartHR for HR — and none of them talk to each other. You want a connected system, not five tools running in parallel.
Your sales process is built on individual relationships and knowledge that disappears when senior staff leave. 属人化 (knowledge concentrated in individuals) is a structural risk for your business — and you want a system that captures that knowledge inside the organisation.
What's broken
Here's what's leaking through the cracks.
No single source of truth
Client data in Excel. Meishi in Sansan. Communications in LINE and Chatwork. Contracts in a shared drive. Financial data in Freee. None connected. Nobody has a complete view of a client.
Knowledge leaves when people leave
属人化 (knowledge concentrated in individuals) hasn't gone away. When the person who holds client relationships moves on, the knowledge goes with them.
No automation
Every step requires a person doing a manual task. Follow-up scheduled by memory. Client updates entered by hand. DX — digital transformation — means replacing these manual steps with automated workflows.
What we engineer
Excel to CRM migration, DX consulting, and Japanese tool integrations.
Excel to CRM migration
Migrate from Excel to a CRM designed for your business — data, workflows, and all. We audit all Excel files, map the data structure, clean Japanese name and address fields, and migrate in stages without interrupting operations.
Japanese tool integrations
LINE · Chatwork · Kintone · Sansan · Freee · SmartHR — integrated with your CRM.
Kintone configuration
Kintone configured for your process — or extended with custom apps. For businesses already using Kintone: we complete the CRM configuration and connect it to your full tool stack.
DX consulting
A structured path from current state to a digital business system — not just a tool recommendation. We map your actual business process and design the migration in stages.
Workflow automation
Automate the manual steps your team repeats every day.
Custom CRM development
Built for Japanese business process when off-the-shelf doesn't fit. Custom CRM systems with Japanese-language interfaces, approval hierarchies (稟議), multi-contact account management.
What changes
What your business looks like after the Excel-to-CRM migration is complete.
Before
After
Before
CRM only updated when someone updates the Excel file
After
CRM accessible from any device, anywhere · real-time pipeline dashboard · no weekly Excel update
Before
Meishi piling up, follow-up depending on memory
After
Sansan business card scans auto-create CRM contacts · follow-up triggered within 24 hours of scan
Before
LINE conversations disappear into individual phones
After
LINE conversations auto-logged to client records · full communication history searchable in CRM
Before
Weekly meetings to compile pipeline reports
After
Management dashboard shows real-time deal status · no manual report compilation
Before
Knowledge sits in one person's files and head
After
All client history, deal data, and notes in the CRM · knowledge belongs to the organisation
How it works
How a business system gets built — in plain terms.
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01
System mapping
Days 1–5We start by mapping what you have. Every tool, every manual step, every point where leads enter and where they fall through. We interview the people doing the work — not just the owner. Output is a visual system map showing your current state, the gaps, and the highest-priority fixes. Delivered before any build starts.
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02
Architecture design
Weeks 1–2Based on the system map, we design the structure. CRM pipeline stages, custom fields, automation logic, integration map, data model. You see the design and approve it before a single line of configuration is written.
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03
Build
Weeks 2–8CRM configuration or custom development, automation setup, integration build. WhatsApp connection, website forms, payment gateways, accounting software. Each component built to the approved design. We share progress weekly so there are no end-of-project surprises.
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04
Data migration
Weeks 6–8Your existing contacts, deal history, and pipeline data get migrated in. We clean the data first — removing duplicates, standardising formats, filling gaps where possible. You don't start with a blank system.
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05
Training and handoff
Week 8–9Live training sessions with your team — in Nepali or English, whichever works. Written documentation for reference. Go-live support for the first two weeks so issues get fixed immediately, not after they become habits.
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06
Optimise
OngoingMonthly system health check: automation performance, lead capture rates, pipeline conversion, tool usage. We identify what's working, what needs adjustment, and what to build next as your business grows.
Evidence
DX results from Japanese businesses that made the migration.
3,200 contacts migrated · Real-time deal dashboard live
A mid-size manufacturer with 40 sales staff was managing all client data in a shared Excel file maintained by one person. We migrated the full Excel dataset (3,200 contacts, 8 years of deal history) to a custom CRM, built LINE integration, and connected Freee. Deal visibility went from weekly Excel update to real-time dashboard.
Kintone configured for CRM · Sansan auto-creates contacts
A Tokyo-based consulting firm was using Kintone as a task management tool but had not configured it for CRM. We configured Kintone for CRM use, built Sansan-to-Kintone integration (card scan → contact created → follow-up task).
Custom CRM with 稟議 workflow · Approval time −40%
A distribution company with complex B2B account management needed a CRM that reflected Japanese account management realities (稟議 approval flow, key account mapping). Approval workflow time: reduced by 40% through automation.
Common questions
Questions Japanese businesses ask about DX and CRM migration.
We run our entire business on Excel — how does the migration actually work?
Excel-to-CRM migration audits all Excel files, maps data structure, cleans the data (particularly Japanese name and address fields), then migrates in stages. Most Japanese SMB migrations complete in 2–3 weeks without interrupting operations.
Can you integrate with Kintone, Sansan, LINE, and other Japanese tools?
Yes. Kintone: bidirectional sync. Sansan: card scan → CRM contact creation → follow-up task triggered. LINE: inbound messages logged. Freee: CRM deal close → invoice created. SmartHR: internal user data synced.
What is DX consulting and how is it different from just buying a CRM?
DX consulting begins with your current business processes — not a tool recommendation. We map how your business operates today and design the path to connected digital systems.
What CRM do you recommend for a Japanese business?
For strong Kintone adoption: extend Kintone into a full CRM. For international operations: HubSpot or Salesforce with Japanese support. For complex Japanese-specific workflows: custom CRM.
How long does an Excel-to-CRM migration take?
For most Japanese SMBs (under 5,000 records, 3–5 Excel files), the migration takes 2–3 weeks. Full project: 8–12 weeks. For larger datasets: 12–16 weeks.
What happens to data that's only in Japanese characters?
Japanese character sets (hiragana, katakana, kanji) are handled natively, including furigana fields, Japanese address format, and correct sorting by reading order.
How much does a DX or CRM project cost in Japan?
Kintone configuration with Japanese tool integrations starts at ¥800,000–1,500,000. Custom CRM starts at ¥2,500,000. Excel-to-CRM migration is typically ¥300,000–600,000 as a component.
Our company culture is cautious about change — how do you handle team adoption?
The system is built around your actual workflows — not a generic Western sales model. We recommend a phased introduction. The go-live support period is critical for Japanese teams.
Our team
The people behind the work
Not a black box. Real specialists you can call, with their names on the work.
Niraj Raut
Founder — Ecommerce SEO
Keshab Joshi
PPC Expert
Hawrry Bhattarai
Google Ads Expert
Arogya Rijal
SaaS SEO Expert
Start here
Map your business system in 5 days.
The system map identifies which Excel processes are migration candidates, which Japanese tools need connecting, and what a CRM designed for your business looks like.
5-day system map · Lead flow audit + tool inventory · No retainer required