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Ignited Nepal provides structured WordPress maintenance for Japanese businesses and organisations. Core, plugin, and theme updates tested on staging before live deployment. Security monitoring, uptime monitoring, off-site backups, SSL management, spam and bot protection, and a formal monthly report covering every action taken and every finding recorded. Support hours available each month for small fixes and changes. Built to the documentation standards and update scheduling expectations that Japanese businesses require, and aware of the APPI breach notification obligations that apply to sites holding customer data.
Your WordPress site is running. It looks fine. But the plugin list has not been reviewed in months, your WordPress core is a minor version behind, and you cannot confirm when the last successful backup ran. Nobody in your organisation is responsible for the site's technical health. You need a maintenance partner who takes ownership of it with a documented process and formal monthly reporting.
Your business has internal governance requirements around digital infrastructure. You need a maintenance partner who can provide a written update schedule, documented procedures, and a formal monthly report that covers security scan results, update logs, backup verification, and uptime statistics. You need that report delivered on a consistent schedule, formatted for both technical review and management oversight.
Your WordPress site serves Japanese and international audiences in both Japanese and English. Maintenance of a bilingual site requires attention to both language versions during testing: updates must be verified across Japanese and English pages, forms, and checkout flows. You need a maintenance partner who understands bilingual WordPress architecture and tests both versions before deploying any update to live.
Your WordPress site collects customer enquiries, user accounts, or purchase data. Under Japan's Act on the Protection of Personal Information, a security breach that exposes personal data of 1,000 or more individuals triggers mandatory notification obligations to the Personal Information Protection Commission and to the affected individuals. Active security monitoring and structured maintenance practices reduce the risk of a breach and support your ability to detect and respond to one promptly if it occurs.
Many Japanese WordPress sites are updated when the site owner remembers to check, when a customer reports a problem, or when a freelancer is available to do it. Without a written update schedule, updates are applied inconsistently, security vulnerabilities remain unpatched for extended periods, and there is no record of what was done or when. Formal maintenance requires a documented schedule and a log that can be reviewed.
Applying WordPress core, plugin, and theme updates to a live site without testing them on staging first is the most common cause of unexpected site breakage. Japanese businesses with transactional sites, membership areas, or bilingual content structures are particularly exposed because a plugin conflict or version incompatibility can affect one language version while leaving the other apparently intact, making the problem harder to detect and diagnose.
Japanese businesses and organisations expect formal, documented reporting on any ongoing technical service. A maintenance service that does not produce a written monthly report covering update activity, security findings, backup verification, and uptime statistics is not operating at the standard Japanese businesses require. If you cannot produce a maintenance log when asked, you cannot demonstrate due diligence in site management.
A backup that exists but has never been tested is an assumption, not a guarantee. Many Japanese WordPress sites rely on the hosting platform's built-in backup without verifying that restores work, that the backup schedule is running as configured, or that backups are stored in a separate location from the primary hosting environment. A verified, off-site backup with documented restore procedures is a different level of protection.
Automated vulnerability scanners probe WordPress sites continuously. Without active security monitoring, a compromise may remain undetected for days or weeks. That delay has direct consequences under APPI's breach notification requirements, where the timeline from discovery to notification matters. Security monitoring that detects anomalies in real time shortens that timeline significantly.
We begin every engagement with a comprehensive written audit of your WordPress installation. We document your WordPress core version, PHP version, full plugin list with version and update status, theme and child theme, hosting configuration, existing backup setup, security scan history, and SSL status. The audit is delivered in English with a Japanese executive summary. It becomes the baseline for all monthly reports and gives you a complete documented record of your site's condition at the start of the maintenance engagement.
We set up a staging environment on your hosting platform or provision one separately. All core, plugin, and theme updates are applied to staging first. For bilingual sites, we test both the Japanese and English versions after each update before approving deployment to live. Updates are never applied to your live site without a completed staging test and a documented pass result.
We apply WordPress core, plugin, and theme updates on a documented schedule aligned with your organisation's requirements. Security updates are applied promptly. Major version updates are tested more thoroughly before live deployment. Every update is logged with the version moved from and to, the date applied, and the staging test result.
We configure a security scanner appropriate to your site and monitor it actively. We check for malware, file integrity changes, known vulnerability matches against your plugin versions, login brute force attempts, and blacklist status. Security alerts are reviewed by a human. If a genuine incident is detected, we notify you in writing within the same business day with a summary of what was found and a recommended response. For incidents involving potential personal data exposure, we document findings in the format required to support your APPI notification assessment.
We configure uptime monitoring that checks your site every minute. If your site goes down, we receive an immediate alert and begin investigating without waiting for you to contact us. You receive a written incident report for any outage that lasts more than five minutes, covering the start time, cause, resolution, and duration in Japan Standard Time.
We configure automated daily backups stored off-site, separate from your hosting environment. Backups are retained for a minimum of 30 days. We verify backup integrity monthly and document the result in your monthly report. Restore procedures are documented and tested. For bilingual sites, we verify that both language versions are captured correctly in each backup.
We monitor your SSL certificate expiry and renew it before it lapses. SSL management is included in every maintenance plan.
We configure and maintain spam filtering for your contact forms and enquiry forms, including Japanese-language submissions, and apply bot protection rules to reduce junk traffic and server load. Spam and bot activity is summarised in your monthly report.
We deliver a formal written monthly report covering every update applied, security scan results and findings, uptime statistics, backup verification status, SSL certificate status, spam and bot summary, support hours used, and a plain-language summary of any items requiring your attention or a decision. The report is structured for both technical review and management sign-off. A Japanese summary section is provided for clients who require it. Reports are delivered within five business days of the end of each calendar month, consistently and on schedule.
Every maintenance plan includes a bank of support hours each month (between 2 and 5 hours depending on your plan) for content changes, small fixes, plugin investigations, and minor development work. Support requests are logged, actioned, and documented. You receive written confirmation when each request is completed.
We conduct a full audit of your WordPress installation. We review core version, PHP version, plugin list, theme, hosting configuration, backup schedule, security scan history, and SSL status. For bilingual sites, we review both language versions. We deliver a written audit report in English with a Japanese executive summary within five business days of receiving access. The audit identifies any immediate risks requiring action before routine maintenance begins.
We set up your staging environment, configure off-site backups, activate uptime monitoring, and deploy your security scanner. For bilingual sites, we verify that the staging environment replicates both language versions correctly. Setup typically takes one to two weeks depending on your current hosting and site configuration.
We apply core, plugin, and theme updates on your documented schedule, testing on staging and deploying to live after a confirmed pass. Security monitoring runs continuously. Uptime alerts are actioned immediately. Your support hours bank is available throughout the month. Your monthly report is prepared and delivered within five business days of month end.
Your formal monthly report is delivered on a consistent schedule. You can request a brief call or meeting to discuss any items in the report. Annually, we conduct a more thorough review of your plugin stack, PHP version, hosting configuration, and update schedule to confirm the maintenance plan remains appropriate for your site's current state and your organisation's requirements.
Every monthly report includes an English technical section and a Japanese executive summary covering the key findings, any items requiring your attention, and a plain-language account of what was done in the period. For clients who require full Japanese-language reports, we can provide this at an additional cost. The standard format is designed to be usable by both technical staff and non-technical management without a translation step.
Before any core, plugin, or theme update is deployed to a live bilingual site, we test it on a staging environment that replicates both the Japanese and English versions. We check that contact forms work in both languages, that navigation and routing are correct, that custom post types display correctly in both versions, and that there are no visual or functional breakages specific to one language. Updates are only deployed to live after both language versions pass the staging test.
Under Japan's Act on the Protection of Personal Information, if a security incident results in the leakage, loss, or damage of personal information affecting 1,000 or more individuals, the business is required to notify the Personal Information Protection Commission and to notify the affected individuals directly. The timeline for notification is prompt, and the quality of your security monitoring and incident documentation directly affects your ability to meet that obligation. Our maintenance service provides active security monitoring and documented incident response procedures that support your ability to detect, assess, and report a breach within the required timeframe.
We document a standard update schedule as part of your maintenance plan. Security and minor updates are applied promptly, typically within five to seven business days of release after staging testing. Major version updates (WordPress core major releases, major WooCommerce updates, major plugin rewrites) are tested more thoroughly on staging and scheduled at a time agreed with your organisation to minimise disruption. The update schedule is documented and included in your monthly report, so you always know what was updated and when.
Yes. We work with WordPress sites hosted on Japanese hosting platforms including Sakura Internet, Xserver, and ConoHa, as well as international managed WordPress platforms with Asia-Pacific data centres such as Kinsta and WP Engine. Staging environment configuration varies by hosting platform and we will assess the options during onboarding.
If our security scanner detects a genuine incident (malware, unauthorised file changes, or confirmed intrusion), we notify you in writing within the same business day. We provide a written summary of what was detected, the likely entry point, the scope of the incident, and our recommended response steps. For incidents that may involve personal data exposure, we document our findings in a format that supports your assessment of your APPI notification obligations. We do not make notification decisions on your behalf, but we provide the documented information you need to make them.
Not a black box. Real specialists you can call, with their names on the work.
An update process with no staging test, a backup schedule nobody has verified, and a security scanner nobody is reading does not constitute structured maintenance. Ignited Nepal provides WordPress maintenance for Japanese businesses that meets the documentation and reporting standards your organisation requires: tested updates, verified off-site backups, active security monitoring, uptime alerting, formal monthly reports, and a support hours bank for small requests. Request a proposal and we will begin with an audit of your current site.
Ignited Nepal is a Growth Engineering Company based in Kathmandu. We maintain WordPress sites for Nepali businesses that cannot afford to lose their website.
Ignited Nepal
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