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SAAS INTERFACE DESIGN
Ignited Nepal designs SaaS product interfaces for Canadian healthtech, fintech, proptech, and B2B SaaS teams. We work from UX audit to Figma handover, delivering onboarding flows that reduce time-to-value, dashboards that support real decisions, and privacy-compliant UI patterns that meet PIPEDA requirements without making the product feel like a compliance exercise.
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/ This is for you if
Your product handles personal health information, financial records, or sensitive personal data. Under PIPEDA, users have the right to access their data, understand how it is used, and withdraw consent. Those controls need to be designed into the product as first-class UI, not appended to a terms-of-service page nobody reads. You need a design partner who can build privacy and consent controls that are compliant, usable, and consistent with the rest of the interface.
You are getting ready for a Series A or Series B, and your product works but your interface does not reflect the maturity of the business. Investors are looking at the product, enterprise customers are doing pilots, and the UI is creating friction in both rooms. You need a design engagement that produces a polished, consistent product interface with a design system your team can maintain, before the next stage of growth.
Your signup-to-active-user conversion rate is lower than it should be. Users create accounts, complete the signup form, and then do not come back. The product has real value but the onboarding flow does not deliver it fast enough, and the first-session experience is too empty, too confusing, or too slow to build the habit that converts trial users to paying ones.
/ What's broken
The product asks users to fill in details, creates a blank workspace, and leaves them to figure out the rest. There is no guided path, no contextual prompting, and no moment that demonstrates the product's value before the user closes the tab and never comes back. Activation rates are low not because the product is weak but because the onboarding experience does not work.
Data is displayed but not organised around what users need to act on. The most important metrics are not prominently placed. Charts are present without context. Filters are either absent or buried. Users visit the dashboard, see information they cannot act on, and reduce their login frequency. Churn often starts here, weeks before a cancellation is actually submitted.
Under PIPEDA, users must be able to access, correct, and request deletion of their personal data. In most Canadian SaaS products, these controls exist somewhere, but they are hard to locate, visually inconsistent with the product's design language, and often generate support requests because they are confusing to use. A complaint or an access request that cannot be fulfilled promptly is a compliance failure and a trust problem at the same time.
The product that launched with six features now has thirty. Each new feature was added to the navigation in the order it was built, not in the order it is used. Users cannot find things. The menu is long and does not group features in a way that matches how users think about their work. No one has gone back to restructure it because a navigation redesign feels like a large project with uncertain returns.
/ What we engineer
Each workstream is built by the team that audits it, and wired into the rest of your growth system.
For existing products, the audit reviews navigation structure, onboarding flow, task completion paths, and PIPEDA UI requirements: data access controls, consent management, and privacy settings placement. For new builds, we complete a structured brief covering user roles, core tasks, privacy requirements, and product goals. The audit produces a written findings report with prioritised recommendations before any design work begins.
We map the key journeys through your product: activation, core task completion, account management, data access and privacy controls, and offboarding. Each journey documents friction points, decision moments, and the steps where PIPEDA-relevant actions occur so they can be designed for properly rather than retrofitted.
Low-fidelity wireframes for every key screen and flow, including onboarding path, primary dashboard layout, navigation structure, and privacy settings screens. Wireframes are reviewed in a structured session, iterated, and signed off before high-fidelity design begins. Structural decisions are resolved here, at the lowest cost.
Every screen at full fidelity, including all states: empty, loading, error, and edge cases. PIPEDA-compliant privacy screens are designed as part of the product, not as separate legal screens. The Figma file is organised by section and flow so your team can work with it without a guided introduction.
A complete component library covering every UI element in the product, with design tokens for colour, typography, spacing, and border radius. Privacy and consent UI patterns are included as documented components so they can be applied consistently across the product as it grows.
Every screen includes spacing annotations, interaction notes, responsive behaviour documentation, and asset exports. Developers receive a handover file that covers all the questions they would otherwise ask during build, including component behaviour at different breakpoints and how PIPEDA control screens are structured.
A structured review of the built product against the Figma designs, with a written discrepancy report and confirmation of resolution before launch. This review is included in the engagement and covers both visual implementation and the functional placement of privacy and consent UI.
/ What changes
/ How it works
We begin with a review of your existing product or product brief. You share product access, analytics, and any existing Figma files. We produce a scoping document that defines the engagement: deliverables, timeline, and the specific PIPEDA UI requirements relevant to your product category. This is the document you reference when managing the engagement internally.
We complete the UX audit or product brief review, map user journeys including privacy control flows, and produce wireframes for review. You review wireframes in Figma with commenting access. One feedback session and one iteration round occur before sign-off. No high-fidelity design begins until wireframes are approved.
Full product UI in Figma, with all states, privacy screens, and edge cases. The design system is built in parallel. You receive weekly progress updates and a mid-point review session. Final designs are reviewed in a dedicated session before handover.
Annotated Figma handover file, component library, and design tokens. Once development is underway, we conduct the implementation review, provide a written discrepancy report, and confirm resolution before the engagement closes. Your team leaves with everything needed to build, maintain, and extend the product UI.
/ Common questions
Straight answers on scope, timelines and cost. Anything else, ask us directly.
Ask us directlyA standard engagement from audit to implementation review runs ten to twelve weeks for a product with five to fifteen core screens. Products with more complex workflows, regulated data requirements, or a larger screen count run twelve to sixteen weeks. The timeline is confirmed in the scoping document produced in Week 1 before any design work begins.
PIPEDA requires that Canadian SaaS products allow users to access their personal data, understand how it is collected and used, correct inaccurate information, and withdraw consent. In UI terms, this means designing a privacy settings screen that is genuinely usable and findable, consent collection that is clear and not buried in onboarding forms, and data access controls that a user can locate without a support conversation. We review your product's PIPEDA obligations during the audit stage and design the UI to meet them.
Yes. Healthtech products handling personal health information have specific obligations around consent, data access, and transparency that affect the product UI directly. We review these requirements during the scoping stage, map the user journeys that involve personal health data, and design the relevant UI screens to meet those obligations. We do not provide legal advice, but we design the UI with documented compliance intent so your legal team can review a functioning design rather than an abstract specification.
The design system is included in every engagement. It covers components, tokens, and documented patterns including any privacy and consent UI components relevant to your product. We do not deliver Figma screens without a component library because the handover is incomplete without one, and your developers will need it to build consistently from the start.
We scope engagements based on what your product actually needs. If you have a recent Figma file and a working design system but a specific problem with onboarding, we can scope a targeted engagement around that. The scoping call in Week 1 is where we confirm the work, and we will tell you directly if the full engagement is not what your situation requires.
Start here
Ignited Nepal works with Canadian SaaS companies across healthtech, fintech, proptech, and B2B tools to design product interfaces that improve activation, support retention, and meet PIPEDA privacy requirements from the start. We cover UX audit, journey mapping, wireframes, high-fidelity Figma design, design system, developer handover, and implementation review.
Ignited Nepal
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